Leadership Team

Kathy Merchant: CEO/Founder
The founder of Calico Cleaning. She has built the company to over $1M in sales. With the help of her team, she now only handles the finances of the business and the rest of her leadership team handles the day to day operations. With this time freedom, she has now started a 2nd business, Kathy Merchant Coaching and is able to coach others and help them build their dream businesses, which is her passion. She enjoys spending time with her husband, camping, riding their motorcycle and looking for beach glass together. She is an avid gardener, bookworm and has a beautiful greenhouse with over 200 houseplants in it.

Marsha Shannon: Operations Manager
Marsha joined Calico Cleaning in 2020 as a laundry assistant and moved up through different positions throughout the company until she landed in her current position as the Operations Manager. Marsha oversees all of the sales and customer service for this division. She enjoys vacationing in Florida with her husband, the beach, and sea turtles.

Brooke Rogers: Residential Field Specialist
Brooke started as a cleaner in 2022 and quickly moved up the ranks in the company. She now is in charge of leading and directing the cleaning technicians in the residential division, answering the phones in our office, taking initial information for quotes and accounts receivables. She enjoys spending her free time with her son. Hobbies include, walks on the beach collecting fossils, yoga, and building legos. Fun fact, she can juggle.

Amy Polaskey: Human Resource Manager
Amy Polaskey has been with Calico since June, 2023. She started as a team lead and is now the Human Resource Manager. Amy is in charge of all the interviewing, hiring, onboarding and offboarding our staff. Amy and her husband Mike were high school sweethearts and will celebrate their 25th wedding anniversary in 2025. They have 2 beautiful daughters together. In her spare time, she enjoys gardening, antique collecting, as well as playing with her 2 dog's Richard and River.

Katrina Treat: Rental/Comm. Field Specialist
Katrina started with Calico in Nov. 2023 as the Holland Office Manager and when we downsized that office to a remote location, she moved to the Bangor office as the Rental Field Specialist. Katrina is in charge of all the cleaning techs in the rental and commercial divisions, sales, customer service in the rental division and marketing for Calico. Although she wears many hats, her passion is project management. A fun fact about Katrina is that she loves listening to true crime podcasts.

Leadership team: Katrina, Marsha, Kathy, Brooke and Amy (pictured left to right)